Privacy & Legal

Whilst we are looking at your complaint we will need to collect personal information about you. To investigate your complaint we will need to share information with the organisation concerned and other relevant bodies. If you would like to know how the information you provide may be used please call our central Corporate Services Manager on 01656 641156, who also deals with requests for access to the personal information we may hold about you.

Privacy and our website

Our website does not enable our visitors to communicate with other visitors or for them to post information to be accessed by others.

Cookies

Cookies are used to maintain your login state when you are both registered and 'logged in' when using this website. The cookies do not contain any personally identifiable information.

Log files

Log files allow us to record visitors' use of the site. The logs are only used to identify the relative popularity of the pages that comprise the website.

Registering for Information

If you register on our website to receive updates from us we will only use the details you provide for the purposes of supplying you with information about the Public Services Ombudsman for Wales. 

Linking to another site from the our website

Our website contains links to other sites. The Public Services Ombudsman for Wales is not responsible for the privacy practices within any of these other sites. You should be aware of this when you leave the ombudsman-wales.org.uk site and we encourage you to read the privacy statements on other websites you visit.

Changes to this privacy policy

If this privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures that you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.