Internal Policies and Procedures
The following policies and procedures are ones that we use for our internal purposes at the office of the Public Services Ombudsman for Wales:
- Financial Policies
- Capability Policy and Procedure
- Code of Conduct Complaints Procedure
- Complaints Handling Process
- Special and Emergency Leave
- Confidential Reporting (Whistleblowing) Policy
- Disciplinary Procedure
- Flexi-time
- Freedom of Information
- Grievance Procedure
- Health and Safety
- Holiday Leave
- Internal Staff Communication
- Maternity and Paternity Policy
- Policy on Standards of Conduct
- Smoke Free Policy
- Recruitment and Selection Procedure
- Sickness Absence
- Standards of Conduct
- Training and Development
- Travel and Subsistence
- Unacceptable Actions by Complainants
