Press Releases

24 October 2017: Patient dies after hospital fails to diagnose heart problem


3 October 2017: North Wales patient death following substandard care


30 August 2017: Elderly patient’s undignified death following lack of consideration of human rights by North Wales Health Board


16 August 2017: Eight Per Cent Rise in Welsh NHS Complaints, New Ombudsman Figures Reveal


1 August 2017: South Wales Health Board criticised for three year delay in handling complaint


23 March 2017: Ombudsman Report - 'Fear and Blame Culture' Must Be Addressed


8 December 2016: Man dies in South Wales hospital after appalling lack of weekend care


6 December 2016: Looked after child let down by South Wales council


30 November 2016: Ombudsman Investigation: Cwm Taf patient dies after early hospital discharge


9 November 2016: 132 Day Wait For North Wales Cancer Patient


2 November 2016: Fundamental failings in Betsi Cadwaladr patient care


14 September 2016: Betsi Cadwaladr Patient Death "Potentially Avoidable" 


6 July 2016: Welsh NHS Complaints Up Four Per Cent, New Ombudsman Figures Reveal


17 May 2016: Health Board slammed over two year complaint delay


15 March 2016: Death of a patient who waited nearly a year for heart surgery ‘was avoidable’


14 March 2016: Ombudsman launches new services for deaf community


8 March 2016: Ombudsman Report Calls for ‘Independent Systemic Review’ Of Out Of Hours Hospital Care  


17 February 2016: Jonathan Morgan Appointed To Ombudsman Panel 


15 February 2016: Public Services Ombudsman for Wales and Information Commissioner publish joint framework for public service providers


5 February 2016: Special Educational Needs Pupil 'Let Down'  by North Wales Council


24 November 2015: Ombudsman Criticises Community Council for Refusing to Cooperate


23 October 2015: Ombudsman Calls On Assembly Members to ‘Back The Bill’


14 October 2015: Ombudsman Investigation: Terminally Ill Patient Care Inadequate