Advocacy and Advice Bodies

The Ombudsman has to remain independent in considering complaints and cannot therefore act as an advocate for you. However, it may be that you may need help in making your complaint. If so, below are details of various advice and advocacy organisations who can assist.

C.A.L.L.

We offer emotional support and information/literature on Mental Health and related matters to the people of Wales

Cardiff and Vale of Glamorgan Community Health Council

Unit 3 Pro-Copy Business Centre
Parc Ty Glas
Llanishen
CARDIFF CF14 5DU
Advocates for patients by giving advice, information and assistance when making a complaint
02920 377407
02920 665470
http://www.wales.nhs.uk/sitesplus/897/home

Citizens Advice Bureau

Our Citizens Advice service helps people resolve their legal, money and other problems by providing free, independent and confidential advice

Community Legal Advice

We offer free, confidential and independent legal advice for residents of England and Wales.

Consumer Direct

Consumer Direct is the government-funded consumer advice service. It offers information and advice on problems with goods and services, energy and post.

Cwm Taf Community Health Council

Cwm Taf Community Health Council
Unit 10 Maritime Offices
Woodland Terrace
Maesycoed PONTYPRIDD CF37 1DZ
Advocates for patients by giving advice, information and assistance when making a complaint