Welcome to our website

Make a complaint

I wish to complain about a:

Resume your form

By Post

You can make your complaint by completing the online form on this website.  However, if you prefer you can also print off the appropriate form,which can be downloaded here:

Public body complaint form

Councillor complaint form


Your completed form should then be posted to us at:
1 Ffordd yr Hen Gae
CF35 5LJ

The Ombudsman

Margaret Griffiths is the Acting Public Services Ombudsman for Wales.  She has legal powers to look into complaints about public services in Wales.  She can also look into complaints that local authority members have broken their authority's code of conduct.  She is independent of all government bodies.


She has a team of people who help her consider and investigate complaints. The service that she provides is impartial and free of charge.

Other Languages

العربية                   Arabic

বাঙ্গালী                  Bengali

粵語                    Cantonese

français              French

हिंदी                      Hindi

polski                  Polish

soomaali            Somali

اردو                        Urdu