You can make your complaint by completing the online form on this website. However, if you prefer you can also print off the appropriate form,which can be downloaded here:
Public body complaint form
Councillor complaint form
Your completed form should then be posted to us at:
1 Ffordd yr Hen Gae
Margaret Griffiths is the Acting Public Services Ombudsman for Wales. She has legal powers to look into complaints about public services in Wales. She can also look into complaints that local authority members have broken their authority's code of conduct. She is independent of all government bodies.
She has a team of people who help her consider and investigate complaints. The service that she provides is impartial and free of charge.
The Ombudsman is currently consulting on the 'Update Year 3' of the Three Year Strategic Plan. Further details here.